General settings for the whole team are defined on this page. The Save button at the end of each settings block applies the settings of the block.

Log Message Settings

These settings limit the log entries that are transferred to SiteKiosk Online.

More restrictive settings will reduce the amount of data transferred. Since some functions of SiteKiosk Online rely on the data from the log entries, the range of functions may be limited. 

Message level

The log level selected here prevents all log entries that have a lower log level from being sent. 

With the setting All(0) all entries are transmitted, the setting Error(40) only allows the transmission of entries with Error or Fatal Error as protocol level.

Selection of components

The checkboxes allow you to exclude components of the client-side SiteKiosk installation from the log. Data will only be transferred from the selected components.

Configuration and management of log files storage time

Automatically delete client log files

If this option is active, all logs from clients older than the set time will be deleted. This keeps the storage space that SiteKiosk Online requires low.

Immediately delete log files

By deleting and then confirming, all log entries created before the set month will be deleted.

Define custom logfile filters

Here you can define your own filters, which are then available on the logfiles page.

Alerting Delay

The times set here delay the sending of notifications. This can prevent short-term problem states leading to a large number of notifications.

Contact lost

Only if contact cannot be established with a client for longer than the specified time will a notification be triggered.

Delay

This option generally suppresses all error states for the specified time. Only after this time has elapsed will any remaining errors trigger a notification.

Alert Notifications

By unchecking the checkbox next to the component, certain alarm types can be completely disabled. After that, they will no longer be displayed on the web page. Which alarms are sent by e-mail is configured individually for each user in the user settings.

Contact lost (time out)

SiteKiosk Online regularly checks whether the linked clients can be reached via the network. If a client fails to respond, an alarm will be triggered.

Application not running

An alarm will be triggered if the SiteKiosk client installation or a program to be started by it does not run.

Client-Machine system time is wrong

If the time on the client-machine is set incorrectly, an alarm is triggered. The correct time is required for log entries, automatic jobs and other functions.

Error- or log message limiter overflow

If the client generates too many log files or errors, this alarm is triggered.

Hardware / log-message errors

Printer 

Messages from connected printers about low ink or toner levels, paper jams, or other errors trigger an alarm.

Hard Disks

Problems with the data carriers (hard disks) of the client are passed on. The includes, among other things, messages about not enough disk space.

Not enough memory available

Critical utilization of the clients' main memory (RAM) triggers an alarm.

High CPU load

The critical load of the CPU (processor) of the client triggers an alarm.

Hardware Malfunctions

Detected malfunctions of other hardware not previously treated separately.

Intervention by the software watchdog 

If the software watchdog used by SiteKiosk to monitor the allowed applications on the client has to intervene, an alarm will be triggered.

Unexpected Windows shutdown

Errors reported by the operating system (Windows/Android). For example, an unexpected restart of the client-machine.

File synchronisation

If errors happen during file synchronization between SiteKiosk Online and the client, they will be passed on.

Android

Events that are specific to the Android operating system (e.g. change to battery mode).

Connection issues

Connection problems between server and client, including when not all data arrives completely.

Project issues

Project-specific problems, for example, if the content cannot be displayed correctly.

Performance Alert Overrides

Hardware alerts have certain threshold values from which the alert is triggered, in this area these values can be set yourself. The checkbox in the Overwrite column allows editing the threshold values in the row. The Low Normal Threshold and High Normal Threshold define the normal operating range of a value. Only when the Low Alarm Threshold or High Alarm Threshold values are undershot or overshot, respectively, will an alarm be triggered.

The maximum alarm slope ignores jumps in the performance data that are greater than the specified value. 

The Name, Instance/Counter and Category columns provide information about the type and unit of the alarm.

FreeDiskSpaceLow

Specifies the amount of available space in the client's mass storage (hard disk/SSD) in megabytes (MB).

MemoryLow

Specifies the amount of available space in the client's main memory (RAM) in bytes(B).

CPULoadHigh

Utilization of the processor in percent.

FanSpeedLow

Fan speed in rpm (revolutions per minute).

TemperatureHigh

This value is measured in °C via the client's internal temperature sensor.

VoltageNotNominal

These values are used to monitor the voltages generated by the internal (ATX) power supply. The unit of measurement is volts (V).

PowerChargeStatus

Indicates whether the device is connected to a power supply.

BatteryLevel

Indicates the charge level of the installed battery as a percentage. If a client has no battery, this value is ignored.

Miscellaneous

Enforce two-factor authentication

This checkbox forces all users in the team to use two-factor authentication (2FA) for login. The next time users log in, they must then set up 2FA either by mail or app. The second factor can be email or an app that supports One-Time-Passwords (OTP), e.g. Microsoft Authenticator, Google Authenticator.

Activate time synchronization

If time synchronization is enabled, SiteKiosk Online Server will be used to keep the local time on the clients correct. If this option is disabled, it is recommended to ensure the correct local time of the clients by other means.

Activate Jobs page filter

By activating this option, the client list is displayed on the jobs page. By selecting groups or clients in the client list, only the jobs belonging to them are displayed.

Maximum job timeout

Use this option to define a maximum wait timeout for jobs, that require the screensaver to be active before running.

Transfer client information to clients

With this setting, certain client information (location, group/folder assignments) that is normally only stored on the SiteKiosk Online Server will also be transferred to the client. The SiteKiosk Object Model allows you to evaluate the information in scripts on the client.

Synchronisation of files only

If this setting is activated, files will only be transferred between the SiteKiosk Online Server and the client within the specified time. This allows you to postpone larger network loads to periods when the other network load and/or the network demand is lower.

Automatically assign new clients to certain folders

Through this option, an .xml file can be uploaded. Based on the file content and its name, newly registered clients are distributed to folders in the tree view. Missing folders will be created.

The .xml file must have the following structure:

<?xml version="1.0" encoding="utf-8"?>
<config>
  <folder name="folder1">
    <folder name="subfolder1">
      <machine name="clientname1" />
    </folder>
    <machine name="clientname2" />
  </folder>
</config>

In this example, folder1 and subfolder1 are the desired folder names and the names of the clients to be distributed are clientname1 and clientname2.